A roof emergency doesn't wait for business hours, and every hour water is coming in is more damage to your ceilings, walls, insulation, and belongings. That's why we answer the phone 24/7 and get a real tarp on the roof the same day across our New Jersey service area. Stop the water first; sort out the permanent fix second.
What counts as a roof emergency
If water is actively entering your home, that's an emergency — every hour it continues, the repair bill inside the house grows. The most common emergencies we respond to are storm and wind damage that's torn shingles off, a tree or limb that's punched or crushed part of the roof, a sudden leak around a chimney or skylight, and ice-dam backup forcing water under the shingles in a winter storm.
When you call, tell us it's an active leak — we route those for same-day response and walk you through what to do in the meantime, like moving valuables and putting a bucket under the drip while we're on the way.
A real tarp, not a band-aid
There's a big difference between an emergency tarp that holds and one that fails the next day. Plenty of "emergency" tarps are just blue plastic stapled over the shingles — they tear off in the next gust and the leak comes right back. We install tarps properly: anchored and battened down with strapping so they stay put and actually keep the water out until the permanent repair is scheduled.
Documented for your insurance
Storm and impact damage is usually a covered insurance claim — but only if it's documented. We photograph the damage and its cause the moment we're on-site, before any repair, so you have a timestamped record. If you end up filing, that documentation makes a clean claim, and we'll meet your adjuster on-site for the permanent repair. We don't take Assignment of Benefits and we never waive deductibles.
Why 24/7 actually matters here
Most roof emergencies happen during storms — at night, on weekends, in the middle of a nor'easter — exactly when a 9-to-5 roofer can't help you. We answer around the clock because that's when you actually need us. Save the number now: (973) 337-9001. If your roof is leaking right now, call it.
When You Actually Need This
- Water actively dripping through a ceiling or wall
- Shingles torn off in a windstorm or nor'easter
- A tree or large limb has hit the roof
- An ice dam is forcing water in during a winter storm
- A sudden leak you need stopped before it spreads
